Relevant Skills
Computer Networking Grafana Linux Mac OS Computer hardware (4 years) Web design (2 years) TCP/IP Alcatel Lucent Switching Aruba CX Switching ExtemeOS and Enterasys Switching Aruba Wireless Network Administration
Education
Bachelor - Computer Networking
Wentworth Institute of Technology2021 - PresentWellesley High School
2017 - 2021
Work Experiences
Jr. Network Engineer
Wentworth Institute of Technology - Boston, MA2021 - Present- Facilitate a full-scale migration of our apple MDM
- Repair broken ethernet ports in dorms and other buildings
- Configure, deploy, and troubleshoot network switches
- Configure and troubleshoot aruba wireless controllers and access points
- Communicate with vendors and negotiate contracts
- Act as level 2 support when necessary
- Managed a project to migrate our organization from Dell Data Security to Bitlocker
Technical support Specialist
Wentworth Institute of Technology - Boston, MA2021 - 2021- Work with users to diagnose issues
- Escalated tickets to the proper department if needed
- Facilitated hardware repair
- Reimaged laptops
- Worked on updating our internal and external knowledge bases
Network Administrator Intern
Wellesley Public Schools - Wellesley, MA2017 - 2021- Configure and maintain Alcatel Lucent switches
- Diagnose network issues across all 10 schools
- Maintain records of all our new equipment in Wellesley Public Schools inventory database
- Provision iPads, macs and chromebooks
- Repair apple macs
- Communicate with vendors to facilitate RMA's
- Created a custom device that would send an alert when the temperature or humidity got too high in out data closets indicating a air conditioner failure.